Everything you need to know about what data we collect while you use the topx one platform, how we store it, and how we keep it secure — all explained in plain English.
topx one Places your privacy above all else. This Privacy Policy ("Policy") explains how your personal information is collected, used, and protected when you use the topx one website and mobile app.
By creating an account or using any service on the topx one platform, you are deemed to have accepted this Privacy Policy. We never misuse your data or sell it to third parties.
This privacy policy applies to all digital services offered by topx one — including the website, mobile app, live chat, and email communications. This policy may be updated at any time, and the date of the latest revision will always be shown at the top of the page.
topx one Two types of information are collected — what you provide directly and what our systems collect automatically:
| Data Type | Example | How We Collect Data |
|---|---|---|
| Identity-Related | Name, date of birth, national ID number | Registration form |
| Contact Information | Mobile number, email address | Registration form |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Device Information | IP address, browser type, operating system | Automatic |
| Usage Information | Game history, betting patterns, session duration | Automatic |
| Communication logs | Support chat, email correspondence | Support System |
Topx one only collects information that is necessary to provide our services. Collecting data beyond what is needed goes against our policy.
topx one There are specific reasons behind every piece of data we collect:
topx one Uses industry-leading technology to protect your data:
Our servers are housed in secure data centers with round-the-clock monitoring. No topx one staff member will ever ask for your password or OTP by phone or email — if anyone does, it is a scam.
topx one Your personal information is never sold. However, it may be shared in the following limited circumstances:
Any third parties we share data with are held to the same privacy standards as topx one. Every contracted partner is required to meet our data protection requirements.
topx one Uses cookies on the website and app. Cookies are small text files stored on your device that help improve your experience.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services. topx one does not use third-party advertising trackers.
topx one Your data is not retained beyond what is necessary. Retention periods depend on the type of information:
Financial data must be kept for an extended period due to legal requirements. Once the retention period ends, data is deleted securely and permanently.
topx oneAs a user of, you have several important rights regarding your own data:
To exercise these rights support@topxone.netto email us. We typically respond within 30 days.
topx one's services are intended strictly for individuals aged 18 and above. We never knowingly collect information from minors.
For any privacy-related questions, requests, or complaints, please reach out to our data protection team:
We take every privacy-related request seriously and work to resolve it as quickly as possible. topx oneto learn more about the privacy policy of Terms & Conditions View page.
Your privacy protected on both fronts — technology and policy
Your information is completely safe with us. Register with topx one and enjoy the best online gaming experience in Bangladesh — no compromises on privacy.