Topx one Responsible Gaming — Keep the Fun, Keep the Control

topx oneResponsible play on topx one means you decide how much time and money you spend gaming — and you stick to that decision. Online gaming is growing fast in Bangladesh, but many people don't realize that excessive play can lead to financial and mental health problems.

Topx one believes every player should understand their own limits. We want you to enjoy our platform — but never at the cost of your wellbeing.

Responsible gaming rests on three core principles: Budget Management, Time Control and Emotional Control. Keep these three things in mind and gaming will always stay enjoyable.

Follow these guidelines for responsible play on topx one:

• Set your budget first: Decide in advance how much money you'll spend on gaming each week or month — and don't exceed it.
• Stop when you're down: If you've reached your loss limit for the day, stop playing.
• Don't Borrow to Play: Never bet with borrowed money or loans.
• Don't Play Every Day: Playing every day without a break can be a sign of addiction.
• Wins are not guaranteed: Gaming is purely a game of chance — there is no guarantee of winning.
• Keep a clear head: Never play when you're angry, upset, or under the influence.
• Don't neglect family and friends: Don't let gaming affect your relationships.
• Take a break: Take a break of at least 10 minutes every hour.

topx one Several dedicated tools are available to help you stay in control of your gaming. You can access all of them directly from your account settings:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, it takes effect immediately.
• Betting Limit: Set a maximum amount you're willing to place on each bet.
• Session Time Limit: Decide in advance the maximum number of hours you'll play each day.
• Cooling-Off Period: Take a temporary break lasting anywhere from 24 hours to 30 days.
• Self-Exclusion: You can remove yourself from the platform for an extended period of time.
• Reality Check: You'll receive periodic pop-up notifications reminding you how long you've been playing.

If you feel you need a short break or a longer time away from gaming, topx oneUse the self-exclusion feature. It's completely confidential and entirely your own decision.

During self-exclusion, you will not be able to log in to topx one, and you will not receive any marketing communications. The exclusion cannot be lifted before the chosen period ends.

topx one For players aged 18 and above only. We have strict measures in place to protect minors:

• Age verification is carried out at the time of registration.
• Suspicious accounts may be subject to additional KYC verification.
• Any account found to belong to a minor will be closed immediately.

Parents can use the following filter software on their child's device: Net Nanny, Kaspersky Safe Kids, Google Family Link and more. Most of these are available free of charge or at minimal cost.

Problem gaming is not a weakness — it's a health matter. Reaching out for help takes courage. topx one is always here for you:

• topx one Support: Reach us via 24/7 live chat or email us at support@topxone.net.
• National Mental Health Helpline: Call 16789 in Bangladesh.
• Kaan Pete Roi: Well-known organizations in Bangladesh offering mental health support.
• Talk to Family & Friends: Support from loved ones makes the biggest difference.

Remember — topx one wants you to stay healthy and happy. If gaming ever becomes a problem, we're always ready to help.